About the Center for Community Engagement

The Center for Community Engagement connects campus to our community through service and civic engagement.

Job Overview

Reporting to the Director of Community Engagement, the Associate Director for Off-Campus and Commuter Experience will lead Student Affairs in enhancing the university experience for students living off-campus or commuting. This position oversees programs and services that support the unique needs of the off-campus and commuter student populations, fostering wellbeing, engagement, and a sense of belonging. The Associate Director will collaborate with campus and community partners to design and develop initiatives that promote student success, citizenship, personal growth, and involvement for off-campus and commuter students. This includes but is not limited to: managing programs, resources, working with student organizations, and advocating for practices that address the challenges off-campus and commuter students face.

In this role, the Associate Director will also be responsible for coordinating communication strategies to ensure that off-campus and commuter students are well-informed about campus events, resources, and opportunities. The position requires strong leadership and organizational skills, as the Associate Director will supervise a team of student workers, manage budgets, and assess program effectiveness. The ideal candidate will have experience working with diverse student populations, community leaders, and a commitment to fostering an inclusive and supportive environment that enhances the overall student experience at the university.

Essential Functions

• Manage off-campus and commuter student programming, oversee projects and business operations that impact the department, division, university, and broader community.

• Develop, approve, and implement policies and procedures to improve internal operations and external partnerships.

• Coordinate programs that affect external relations and collaborate with administrative and academic units.

• Develop, monitor, and approve a budget; manage expenditures.

• Prepare reports, proposals, and presentations while ensuring compliance with university, state, and federal regulations.

• Resolve complex issues with students, non-student off-campus residents, neighborhood leaders, and community partners; represent the university internally and externally.

• Provide leadership, supervision, and development for student employees; manage student hiring, training, and evaluations.

• Serve on committees and represent the interests of off-campus and commuter students at various internal and external meetings.

• Collaborate with university departments, students, community leaders, and external agencies to enhance the off-campus living and learning experience with a focus on developing students as educated and engaged citizens.

• Lead initiatives to strengthen the student experience for commuter students. Address the needs and concerns of off-campus and commuter students through needs assessments and advocacy.

• Design and implement co-curricular programming with clear learning outcomes for commuter and off-campus students.

Essential Functions (cont'd)

• Manage commuter services, events, and the Community Action Team ambassador program.

• Support student success in both on-campus and off-campus environments.

• Organize and coordinate events, including occasional weekend and evening activities.

• Develop relationships to foster wellbeing, belonging, and engagement between and among commuter and off-campus students.

• Maintain off-campus and commuter-friendly spaces and coordinate with transportation and parking services internal and external to the university, including Metro.

• Conduct assessments, collect data, and report on student outcomes.

• Build partnerships with campus and off-campus organizations and stakeholders.

• Perform related duties as needed by the department and division.

Required Education

Bachelor's Degree

Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement

Required Experience

Five (5) years related experience

Additional Qualifications Considered

• Experience in higher education
• Experience overseeing student affairs programs and services
• Experience working with community-based organizations
• Master’s degree

Physical Requirements/Work Environment